Privacy Policy for THESQSTORE

At THESQSTORE (thesqstore.com), we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and how you can manage your data when using our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide directly to us when you create an account, make a purchase, or interact with our website. This may include:

  • Personal Details: Name, email address, shipping and billing addresses, phone number.
  • Payment Information: Payment method details (credit/debit card information, processed via secure third-party payment gateways).
  • Account Information: User account details, preferences, and order history.
  • Newsletter Signup: If you choose to receive our newsletters or promotions, we will collect your email address.

2. How We Collect Your Information

We collect personal information through various means, including:

  • Account Registration: When you create an account to make purchases or track orders.
  • Checkout Process: When you make a purchase, we collect necessary billing and shipping information.
  • Newsletter Signup: If you opt-in to receive updates or promotional materials.
  • Cookies: We use cookies to improve your experience, analyze trends, and gather general statistics.

3. Use of Your Information

We use the information we collect for several purposes, including:

  • Processing Orders: To complete and manage your orders, including shipping and billing.
  • Customer Support: To assist you with inquiries, returns, or issues related to your purchases.
  • Marketing Communications: To send you newsletters, promotions, and updates (you can unsubscribe at any time).
  • Improving User Experience: To enhance your shopping experience and website functionality based on your preferences.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your user experience, analyze website performance, and deliver personalized content. Cookies help us:

  • Remember your login credentials and preferences.
  • Track site usage and improve site functionality.
  • Measure the effectiveness of our advertising campaigns.

You can control cookies through your browser settings, but disabling them may impact your experience on our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners to help us provide services, such as:

  • Payment Processors: We use secure payment gateways to process payments (currently accepting cash on delivery; card payments coming soon).
  • Shipping Providers: To deliver your orders to the specified address.

These partners are obligated to handle your information securely and use it only for the purposes we have outlined.

6. Data Protection

We take your privacy seriously and employ industry-standard measures to protect your personal information. This includes:

  • Secure Payment Processing: Your payment details are processed through secure third-party gateways.
  • Encryption: We use encryption technologies to protect your sensitive data.
  • Restricted Access: Only authorized personnel have access to your information for processing orders and supporting customer inquiries.

While we strive to protect your information, please note that no online data transmission can be guaranteed to be completely secure.

7. Your Rights to Access, Update, or Delete Information

You have the right to access, update, or delete your personal information at any time. To manage your data:

  • Update Your Information: Log into your account to update your personal or payment details.
  • Delete Your Account: Contact customer support to request the deletion of your account or data (subject to applicable laws).

If you have any concerns about how your information is being used, feel free to contact us.

8. Opting Out of Communications

If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the unsubscribe link at the bottom of any email or by contacting us directly. You may still receive transactional emails related to your orders.

9. Compliance with Regulations

THESQSTORE complies with relevant data protection laws, including:

  • General Data Protection Regulation (GDPR) for users in the European Union.
  • California Consumer Privacy Act (CCPA) for California residents.

If you are located in a jurisdiction with specific privacy rights, you may have additional rights regarding your personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page with the updated date.