FREQUENTLY ASKED QUESTIONS
Yes, at THESQSTORE, we strive to ensure that the product you receive matches the images shown on our website. We make every effort to provide accurate product photos, including details of color, texture, and fit.
You can view your sales receipt by logging into your THESQSTORE account and navigating to the 'Order History' section. There, you'll find all your past orders, along with the option to view and download your receipt for each purchase.
Orders typically ship within 7-14 business days, and delivery times vary depending on your location. You’ll receive a tracking number once your order is dispatched, so you can easily track its progress until it arrives at your door.
Currently, we accept Cash on Delivery for all orders. However, we are working hard to introduce card payment options soon, so you’ll be able to conveniently pay using your credit or debit card in the near future
Yes! Shopping at THESQSTORE is 100% secure. We use industry-standard encryption technology to protect your personal and payment information, ensuring a safe and smooth shopping experience.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can view the shipping options at checkout.
Once your order is confirmed, we begin processing it immediately to ensure fast delivery. If you need to make any changes or cancellations, please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.
